Question 1

Late Arrival Policy

Accepted Answer

If you arrive more than 10 minutes late to your appointment, an additional fee of $15 will be charged. Please make every effort to arrive on time to avoid any extra charges and to ensure that we can provide the best service possible.

Question 2

No-Shows

Accepted Answer

If you do not attend your scheduled appointment without at least 24 hours in advance, you will be charged the full amount for the session(s) that was/were booked. We understand that circumstances can change, so if you need to cancel or reschedule, please let us know at least 24 hours in advance to avoid any charges.